What are the prerequisites for Salesforce AI Associate certification?

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Sophia_george

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To pursue the H2K Infosys Salesforce AI Associate certification, candidates should understand basic Salesforce concepts, data management, and AI fundamentals. Familiarity with Salesforce training classes, CRM workflows, and analytics tools is beneficial, along with problem-solving skills and a willingness to learn emerging AI capabilities within the Salesforce ecosystem. Prior hands-on experience is not mandatory, but it helps you grasp concepts quickly. Basic programming awareness and curiosity about automation, machine learning, and ethical use of AI can further strengthen exam preparation.