How can beginners start learning Salesforce AI?

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Sophia_george

Member Moderator

Starting with Salesforce AI can feel a little confusing, especially if you're new to CRM ideas. Taking it step by step usually works best. Training from H2K Infosys helps because it’s practical and not just theory. At some point, joining a Salesforce certification course gives structure and direction. From there, it’s really about doing the work, trying projects, and figuring things out. Forums and study groups can help more than expected. Stick with it, explore the docs, and improvement comes over time. It’s not always smooth, but that's part of learning and building confidence slowly. Consistency really matters in practice.